FAQs
Have questions? We’ve got you. Here’s everything to know before booking your photo booth.
Quick Things to Know
Based in Seguin
We’re based in Seguin, Texas and service a 60-mile radius including San Antonio, San Marcos, Austin, and surrounding areas.
Custom Templates
Every booth experience includes a custom photo template designed to match your event style, colors, or theme.
Digital + Print Options
Choose from digital, print, or glam photo booth options depending on your event, guest count, and photo needs.
Frequently Asked Questions
From booking to setup, here’s what to expect when you celebrate with us.
Booking & Payments
How do I book with BigB’s Photo Booths?
Complete our inquiry form with your event details, and we’ll confirm availability and send a custom quote.
Do you require a retainer?
Yes, a $50 non-refundable retainer is required to hold your event date.
When is the remaining balance due?
The remaining balance is due 7 days prior to your event.
How far in advance should I book?
We recommend booking as early as possible to lock in your date, especially for weekends and busy event seasons. We currently book events up to one year in advance.
Can I reschedule event?
Reschedules are based on availability, and a new retainer may be required to hold the new date.
Packages & Add-Ons
What photo booth options do you offer?
We offer digital, print, and glam photo booth options depending on your event style and photo needs.
What add-ons are available?
Add-ons include premium backdrops, a prop table, GIFs and Boomerangs, an online gallery, a booth attendant, and a VIP red carpet. Our pricing is à la carte, so you can choose the booth and add-ons that fit your event best.
Are backdrops included?
Backdrops are available as an add-on and can be added to your package if you’d like a more complete setup.
Do you offer props?
Yes, a prop table can be added to give guests more fun ways to pose and personalize their photos.
Can I customize my photo template?
Yes, we create custom photo templates for each event to match your theme, colors, or style.
Setup & Event Requirements
How much space do you need for setup?
We recommend at least a 6×6-foot space, but setup needs may vary depending on the booth and add-ons selected.
Do you need access to an outlet?
Yes, we recommend access to a dedicated outlet near the booth setup area.
Can the booth be set up outside?
Outdoor setups may be possible, but indoor setups are recommended, especially during Texas heat. If outdoors, the booth must be shaded, protected from weather, and out of direct sunlight. Extremely hot weather may affect the booth or printer’s ability to work properly, so outdoor setups are reviewed case by case.
Do you need Wi-Fi?
Wi-Fi helps with sending digital photos, but we also have cellular data if needed.
Where should the booth be placed?
A flat, stable area with good guest access works best. We’ll help confirm the best spot before your event.
Photos, Prints, & Sharing
How do guests receive their digital photos?
Guests can receive digital photos through text, QR code, or AirDrop when available. If Wi-Fi or cellular connection is limited, some digital photos may be delivered after the event.
Are prints included?
Prints are included with our print photo booth option. Each session includes up to 4 prints for 2×6 strips or up to 2 prints for 4×6 photos.
Do we get access to all the photos from the event?
If your package or add-on includes an online gallery, you’ll be able to view and download the event photos. Online galleries are delivered within 24 hours.
What happens if the connection is weak during the event?
If Wi-Fi or cellular connection is limited, some digital photos may not send instantly during the event. Photos will still be saved and can be sent or accessed after the event.
Travel & Service Area
Where are you located?
We’re based in Seguin, Texas.
What areas do you serve?
We serve Seguin, New Braunfels, San Marcos, San Antonio, Austin, Floresville, and surrounding areas.
Are delivery/travel fees included?
Delivery/travel fees depend on your event location and package. Any fees will be included in your custom quote before booking.
Do you travel outside your normal service area?
Possibly! Events outside our regular service area are reviewed based on availability, distance, and setup needs.
Still Have Questions?
Didn't find what you were looking for? We'd love to hear from you. Send us your question and we'll get back to you as soon as possible.
Got the Answers You Need?
Complete our inquiry form and we’ll take it from there — availability, package options, add-ons, and your custom quote.
Start Inquiry Form